Meet the concierge team of Hotel Okura Amsterdam

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Amsterdam has so much to offer, from canal boat tours to world-renowned museums. Our concierge team is here to provide you with city information and service in the broadest sense of the word; from transport services, family activities, shopping suggestions and walking routes to ticket service, canal cruises, biking routes and detailed maps of the most charming neighbourhoods. We are always on hand to share the ins and outs of the city with you. Our concierge team is dedicated to making your visit exceptional, by offering authentic recommendations to places where we would go ourselves. Let us introduce ourselves.

Magdi: ‘’What I love about Amsterdam is its history, and I can talk about it for hours. It is my true passion to provide you with the best suggestions and recommendations. I am member of Les Clefs d’Or, a worldwide association of professional hotel concierges. Les Clefs d’Or concierges can accommodate, provide or accomplish everything you need. My favourite places in Amsterdam are Van Gogh Museum and Rijksmuseum. In addition, taking a canal cruise through Amsterdam’s historic waterways is one of the best ways to explore the city. These guided boat trips offer unparalleled views of the centuries-old architecture, charming canal houses and monuments. I am happy to assist you with arranging tickets for my favourite spots or other highlights in Amsterdam.’’

Concierge team

Luuk: ‘’As a concierge it is my passion to make sure that you experience the exquisite. At Hotel Okura Amsterdam we stand for Omotenashi – the art of Japanese service. There is focus on every detail. Whenever you drink, eat or sleep with us, you will experience this. On my day off my favourite activity to do in the city is cycling or walking around and shop in the beautiful boutiques of the Nine Streets. I look forward to welcoming you in Hotel Okura Amsterdam. If you are one of those travellers who enjoy preparing your stay well in advance, please reach out to me before your arrival and I will provide you with the best advice to explore the city.’’  

Caroline: ‘’My main goal is to give every guest a unique experience in Amsterdam and give you a home away from home. Every day is different with a lot of unexpected requests and that makes my job remarkable. It is always a challenge to advise the right restaurant. Besides our own restaurants, one of my favourite spots at the moment is Café Cliché. They serve great food with seasonal products. The open kitchen, lounge sofas and warm atmosphere create a living room feeling. I am here to assist you with all your wishes and sending you to great restaurants.’’

Amsterdam canals

We look forward to meeting you in person and to sending you to the best places Amsterdam has to offer.