Optimizing the guest experience is a continuous process
Hotel Okura Amsterdam operates at the highest level of luxury, which naturally comes with high expectations. We don’t just want to meet those expectations; we aim to surpass them. Our guests deserve all our attention and service.
Kaizen
To achieve operational excellence, we approach everything thoughtfully and to the best of our abilities. Building quality and ensuring continuity is our constant focus. The Japanese Kaizen philosophy encourages continuous improvement. If you aim to continually improve, you are never done. Fortunately, that’s what makes the hospitality profession so beautiful.
We pay attention to every detail. Everything must be just right to provide an unparalleled overall experience. Our dedication extends to both visible and less obvious aspects. Less visible but equally important is our commitment to sustainability.
Sustainability
For the past ten years, we have been certified by Green Globe, which requires annual improvements among other things. Recently, The Leading Hotels of the World named us a Sustainability Leader. This distinction confirms our mission to preserve the environment, support our communities, and honor cultural heritage. We take pride in actively contributing to a sustainable and responsible future.
Guest interaction
More visibly, we recently launched the LHW app. This app is designed to inspire guests and support them throughout their stay with useful features. With this mobile app, we are taking luxury service to a new level.
These are just two recent examples that demonstrate our commitment to providing the best experience. Immerse yourself in luxury and comfort. We look forward to welcoming you.