TERMS & CONDITIONS GIFT CARD

tERMS & cONDITIONS GIFT CARD

• Gift cards can be redeemed at Hotel Okura Amsterdam, in restaurants & bars and Nagomi Spa.

• Okura Shop end Barbershop are excluded for redemption.

• Gift cards can be combined with other forms of payment.

• Gift cards are not exchangeable for cash.

• Gift cards are non-refundable.

• Any remaining balance on the gift card after redemption can be used for future purchases.

• Hotel Okura Amsterdam is not responsible for lost or stolen gift cards.

• In case of loss or theft, we advise reporting this as soon as possible. If the card has not yet been used, we will freeze the remaining balance and can issue a new gift card. An administration fee of €20 applies. Please note: replacement is only possible after verification, and Hotel Okura Amsterdam cannot be held liable for any unauthorised use prior to the report.

• Conditions of use may be modified at any time in the sole discretion of Hotel Okura Amsterdam.

• The gift card does not have an expiry date.