Explore everything you need to make your stay as comfortable as possible. This section provides details on how to use your in-room amenities, browse our in-room dining options, select from our exclusive pillow menu, request privacy, and discover our housekeeping services. You’ll also find a list of additional amenities available upon request, ensuring a seamless and personalized experience.

How to Use Your Room Amenities

At Hotel Okura Amsterdam, we want to ensure you have a seamless and enjoyable stay. Here, you'll find an easy-to-follow guides on how to use the various amenities in your room. If you have any questions, feel free to reach out to our front desk staff at #555.

  • Air Conditioning

    Customize your room’s temperature effortlessly with the control panel located on the wall. Please note that the system automatically pauses when you open a window, ensuring energy efficiency and optimal performance. For uninterrupted climate control, kindly keep the windows closed.

  • Coffee Machine

    Brew your coffee by first filling the water reservoir. Press the power button, lift the bar, insert a coffee pod, lower the bar, wait until the button is not flashing anymore and press the brew button. Your freshly brewed coffee is ready to enjoy. 

  • Lights

    Effortlessly control the lighting in your room with the convenient control panels. Adjust the brightness or ambiance to your preference with the press of a button, whether you’re preparing for the day or winding down in the evening.

  • Night Lights

    Activate the night lights by pressing the button with a moon icon next to your bed. This will provide a gentle, subtle glow along the lower wall, for your comfort during the night.

  • Power Voltage Information
    • Standard Sockets: The room is equipped with standard Dutch sockets (230V, 50Hz) suitable for European devices.
    • International Sockets: Additional sockets are available underneath the window sill, including UK and US outlets (110V) for international devices.
    • USB Charging: A USB-C port is located near most sockets in the room for convenient charging of smartphones, tablets, and other devices.
    • Adapters & Converters: Adapters and voltage converters are available upon request via the Front Desk at #555.
  • Safe

    Secure your belongings by entering a 4-digit code, press Enter, and then press Close. Your safe will lock securely. 

    To open it, enter the same 4-digit code and press Enter.

    If you encounter any difficulties or forget your code, please contact the Front Desk at #555 for assistance.

  • Shower & Bath

    The privacy glass panels in the bathroom can be frosted or made transparent at the touch of a button.

  • TV & Chromecast

    Turn on the TV using the remote control. To use Chromecast, connect your device to the hotel Wi-Fi and follow the on-screen instructions to cast your favourite content seamlessly.


    View the tv guide here.

  • Smoke Detector

    For your safety, each room is equipped with a smoke detector. Please note that smoking is not permitted inside the hotel, in accordance with Dutch law. A designated smoking area is available outside in front of the hotel.


    Please note that smoking in the room will result in a € 250 cleaning fee.

  • WiFi

    Enjoy complimentary high-speed WiFi. Select the 'Okura' network and connect—no password required.

  • Kettle

    Each room is equipped with a kettle for your convenience. Complimentary tea is provided, and Dutch tap water is safe to drink and use for preparing your tea.

  • Television

    The TV is integrated into the desk in the bedroom. It can be discreetly hidden by pressing the button on the bedside control panel.

  • Mobile Battery Use

    To safely use your electronic devices in your room, please follow these guidelines:


    • Do not charge batteries when you are away from the room
    • Avoid charging near direct sunlight or on beds/sheets
    • Keep batteries in sight while charging

    During room cleaning, staff may temporarily move or unplug charging devices for safety reasons.

ROOM SERVICE & MINI BAR

Enhance your stay with Okura's in-room dining and refreshment options. Explore our Room Service menu for a range of meals and snacks delivered directly to your room, and treat yourself to beverages and treats from the mini bar at any time.

Overhead view of breakfast table with fruit, toast, eggs, juice, and other assorted foods.

PILLOW MENU

Enjoy the perfect night's sleep with Okura's pillow menu. Select from a range of luxurious pillows, including luxurious down-filled pillows to hypoallergenic options, tailored to your preferences.



To make your selection, please contact Front Desk at extension #555.

  • Ecodown

    Filled with polyester fibers, remains resilient

  • Firm

    Latexmix: Filled with latex balls and rods 


    Buckwheat: Adapts to the body shape and thus offers great support

  • Medium

    Goodcare: Flexible and resilient


    Airflex: Filled with perforated spheres, breathing and cooling

  • Soft

    Comfort: Extra soft and flexible while maintaining its volume


    Down & Feather: Filled with 15% goose down and 85% goose feathers

Maid in black uniform adjusting pillows on a bed in a hotel room.

DO NOT DISTURB

Maintain your privacy with the 'Do Not Disturb' sign on the control panel. When displayed, your room will not be serviced, and our team will respect your wish for uninterrupted relaxation.


For assistance or room services, please contact the Front Desk at extension #555. Your comfort is our priority.

Woman in bathrobe reads a magazine while relaxing on a couch in a hotel room.

SERVICES ON REQUEST

Enhance your stay with our personalized services, available at your convenience. To make your selection, please contact Front Desk at extension #555.

  • Laundry Service

    Enjoy fresh and perfectly pressed clothing with our professional laundry service. Place your items in the provided laundry bag and contact our Front Desk for collection. 


    The laundry bag and request form is available on the tray in the wardrobe.

  • Make Up My Room

    Let our housekeeping team refresh your room at your convenience. Press the “Make Up My Room” button on the control panel to request service.

  • Shoe Polish

    Keep your shoes looking impeccable with our complimentary shoe polishing service. Contact our Front Desk to arrange it.

  • Wake-up Call

    Start your day on time with a personalized wake-up call. You can request it through our Front Desk for a seamless morning.

AMENITIES ON REQUEST

If you require any additional amenities, please contact the Front Desk at extension #555. 


We are delighted to offer items such as:

  • Bath & Body Essentials

    Bath Bomb, Bath Gel, Bath Salt, Bathrobe, Body Lotion, Conditioner, Shampoo, Soap, Hand Cream, Loofah, Mouthwash, Shower Cap

  • Bedding & Comfort Options

    Pillows (categorized by type: Latexmix, Buckwheat, Comfort, Down Feather, Tempur, Heated, Special Pregnancy, Thin/Flat), Slippers, Ear Plugs

  • Child & Family Needs

    Milk Cooler, Milk Bottle Warmer, Medical Waste Disposal Box, Extra Lamp, Mobile Heater

  • Electronics & Adapters

    Adapter (UK, USA), Converter, Microwave, Kettle

  • Food & Beverage Accessories

    Blender, Bottle Opener, Champagne Glasses, Citrus Press

  • Garment & Shoe Care

    Adhesive Cloth-Lint Roller, Handheld Steamer for Clothes, Hangers (Clip, Regular, Soft), Sewing Kit, Steam Iron, Distilled Water, Linen Basket, Shoe Brush, Shoe Horn, Shoe Mitt

  • Personal Care Items

    Comb, Deodorant, Dental Kit, Nail File, Nail Polish Remover, Shaving Kit, Ladies Hygiene Set (Tampons, Sanitary Pads), Sleeping Mask, Vanity Set

  • Religious & Spiritual Items

    Bible, Buddha Book, Quran, Prayer Compass, Prayer Mat

  • Stationery & Miscellaneous

    Envelopes, Note Pads, Pens, Pencils, Scissors, Scale, Shower Chair, Umbrella, Silver Tissue Box