Front Office Supervisor
Hotel Okura Amsterdam is looking for a fulltime Supervisor for the Front Office. The entire Front Office team consists of 40 employees including Guest Relations, Receptionists, Concierges, Bagagists, Doormen and Telephone Operators. The Front Office team is responsible for welcoming our guests, check in and - out procedures and providing information and service. The Front Office team is also responsible for guiding guests to their rooms and handling guest payments.
As Supervisor you will be responsible for ensuring a successful shift. You are the first contact person for guests as well as your team members. You will ensure that standards of Hotel Okura Amsterdam, based on The Leading Hotel of the World standards, are maintained. As Supervisor you will participate in flexible shifts.