Banquet Guest Relations Officer Trainee

Hotel Okura Amsterdam is looking for a Banquet Guest Relations Officer Trainee for our Banquet Operations department. The Banquet Operations department of Hotel Okura Amsterdam is the largest Banquet Operations department among five star hotels in the Netherlands and is market leader in banquet revenue and quality. The Banquet Operations Department consists of approximately fifteen employees, of which one Banquet Operations Manager, one Assistant Banquet Operations Manager, five banquet Supervisors, Banquet Housemen’s and one Banquet Guest Relations Officer.

 

As Banquet Guest Relations Officer Trainee you are the liaison between the Conference & Events department, the Banquet Operations department and the meeting planners. You are responsible for exceeding the expectations of the guests by looking at what is most important to them. You ensure smooth and efficient events through closely monitoring each event detail and communicating any changes efficiently and effectively. Among other tasks, you are responsible for  maximizing revenues by selling the hotels restaurants and services, communicating with all operational managers, Banquet Operations and Conference & Event managers, creating a cooperative and harmonious work environment and providing  each guest with 5* quality services. You assist each guest, co-worker and vendor efficiently, courteously and professionally and you make a difference by focusing on the small details.

Tasks and responsibilities

  • Operational tasks, such as organizing coffee breaks and lunches and serving dishes
  • Offering service conform standards of The Leading Hotels of the World
  • Welcoming guests and directing guests to their destinations
  • Maintaining contact with guests in foreign languages
  • Performing Mise and Place activities on a daily basis
  • Following guidelines with regards to safety, Arbo, hygiene and HACCP
  • Working in a multicultural environment

Profile - Who are you?

Profile

You are a student at one of the (hotel)schools in the Netherlands ▪ Guest oriented ▪ Eye for detail ▪ You employ excellent communication skills ▪  You have a commercial work attitude ▪ You are flexible with regards to your work schedule ▪ You live in Amsterdam or surroundings



Language

You are fluent in Dutch and English (oral and written)

 

What do we offer?

Hotel Okura Amsterdam is an international five star deluxe hotel. Working for Hotel Okura Amsterdam therefore offers trainees the perfect chance to develop themselves within a large, international and diverse team. Growth and development is very important within Hotel Okura Amsterdam. We offer our trainees and apprentices diverse training programs and possibilities.

Are you interested?
Do you also want to be part of our experienced and enthusiastic team? Then please fill out the form below! 

Agency calls are not appreciated.

Apply now!

Would you like to work at Hotel Okura Amsterdam? Fill out the form below and let us know who you are!

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